We’re tireless thinkers, tinkerers, and questioners. We get at the great ideas in your head, help to visualize them and shape them, and turn them into actionable plans that can be executed by project teams.
We thrive on addressing complex and unique business problems with a simple and repeatable process designed to ensure that delightful customer experiences are the consistent outcome of our client engagements.
We’re the glue that holds a project together, connecting the business with those responsible for realizing their vision – and we bring critical thinking and fresh ideas to the table in the process.
Whatever the challenge, we’re passionate about the needs and experiences of customers, users, and everyone else that will interact with, or be impacted by, what we design together. You read that right – we work with you, not for you.
Hi there. We’re Think Brownstone. Ready for your first Think Session?
chad kaufman
experience designer
The "surfer" of Think Brownstone (in both the literal and metaphorical sense), Chad has a ravenous appetite for inspiration – synthesizing the latest design trends and insight from prior experiences into beautiful aesthetics and experiences that are both cutting edge and classic.
Now Open:
Our New Denver Think Space!
We're excited to announce that we've moved into a new Denver studio! The space is in the Highlands neighborhood in the heart of the action of Northwest Denver. In the historic Weir Building (c.1885), our new studio has an open, bright atmosphere similar to our roots in Conshohocken, PA.
Read more…
carl white
chief executive officer & co-founder
The "mayor" of Think Brownstone, Carl is likely to be the first person with which you have a passionate discussion about the possibilities of our work – no topic being off-limits on that road to better experience. A seasoned design executive who thrives on keeping his hands dirty, Carl ensures needs are met and exceeded.
brian mcintire
chief design officer & co-founder
The "craftsman" of Think Brownstone, Brian's hands-on approach to experience design and his attention to every detail of the visual aesthetic is what makes our work classic and enduring. Sit in on one of his rapid-prototyping sessions to experience the thrill of quickly turning abstract ideas into concrete design blueprints.
russ starke
vice president, experience design
The "foreman" of Think Brownstone, Russ has made it his life's work to rid the world of poorly designed experiences. He has a proven ability to make the complex simple, and has worked with some of industry's top thinkers to articulate vision and turn it into action. Applying the best tenets from his various past lives, he channels passion and broad experience into well-rounded and creative designs.
phil charron
senior director & philadelphia studio lead
The "professor" of Think Brownstone, Phil will rationalize designs and processes against industry standards and practices - and stretch beyond those ideas when it's time to innovate. A founding father of some of the industry's most pioneering multimedia solutions (who rarely takes credit for it), anything that gets Phil's seal of approval is going to knock some socks off.
kristen cromer
senior director & denver studio lead
The "off-roader" of Think Brownstone, Kristen is an emerging thought leader in the field of Learning Design with a proven knack for avoiding the well-worn ruts of the less imaginative. Residing at the intersection of learning theory, technology, and experience design, she's always a lap or two ahead.
emily bryan
senior director
The "archer" of Think Brownstone, Emily's keen eye never wavers from the target goals and objectives. With holistic strategy experience from foundational analysis through proving the ROI (and everything in between), her laser-focus and creative energy ensures a bull's-eye every time.
brad sukala
senior experience designer
The "surveyor" of Think Brownstone, Brad's background is in Organizational Communications, Learning, and Design. Add project management chops, a dash of healthy skepticism, and a solution-oriented outlook and you've got someone who knows how to balance design objectives with business needs. Always on the lookout for ways to "do it better", Brad helps us stay a head above the rest.
michael colibraro
experience designer
The "scout" of Think Brownstone, Michael spends his time on the front lines of information sciences and technology – bringing back research and experiences and channeling them into designs that are both current and classic. Send him off with a high level concept or idea and when he returns, expect to be convinced.
amanda didomenico
search specialist
The "detective" of Think Brownstone, Amanda keeps us honest with her common-sense approach to experience design. With a firm grasp of foundational design principles she can be counted on to keep project teams on track through the most dizzying of design challenges. An SEO expert, "AO" just gets it when it comes to making it work on the web.
gareth roberts
experience designer
The "antipodean" of Think Brownstone, Gareth brings industrial design and mechanical engineering know-how to his physical and digital creations - skills he originally honed in his native Australia. Bringing unique insight to interface and information design, projects are simply better with him on board.
daniel busey
senior experience designer
The "sounding board" of Think Brownstone, Dan augments his top-notch visual design skills with expansive knowledge of experience design and a little "armchair psychology" thrown in for good measure. Known for his sage insights, there's a reason why you'll quickly find yourself asking "what do you think, Dan?"
ken ryzner
director
The "filmmaker" of Think Brownstone, Ken leads our video practice with the rare distinction of having deep parallel background in instructional and experience design. Taking ideas from concept to script and through to production, Ken has a knack for balancing style with substance.
madi snow
design intern
The "globetrotter" of Think Brownstone, Madi is doing a lay-over with us before she continues on with her travels – a gap year abroad and then attending Parsons in NYC. With a passion for sculpture, photography, and graphic design, Madi is pitching in on the visual end and then some.
We’re an experience design consultancy – our clients’ customers and business models are demanding increasingly sophisticated ways of interacting, and we’re being asked to help architect the total experience from the ground up.
Our versatile, skilled team works with your organization to generate ideas and craft solutions that integrate people, technology and business goals. We can start from scratch alongside you on a new project or put a critical eye on something that just doesn’t seem to be working as well as it should.
Whether it’s a better front end for an application, a more efficient workflow or taxonomy, a more intuitive floor plan, a shift in the value proposition, or an infographic that depicts a complex process in an insightful way – we help you design satisfying experiences for your customers at all interaction points.
Why? Put simply, in a world that’s increasingly “social” – from blogs to tweets to emails – people are talking to one another about their experiences with companies – good and bad. Companies that provide customer experiences that are consistently positive – even a little fun – are the ones that will succeed in today’s very competitive marketplace.
Great experience design isn’t an accident. Think Brownstone.
Members of the award-winning Think Brownstone team have been leading the way in the field of experience design since before there was a name for it. From some of the first-ever e-commerce applications to today's complex enterprise-wide information systems; from offline business process improvements to cutting-edge social networking technologies; from advanced multimedia presentations to global training initiatives: the Think Brownstone team has been there, done that.
It's harder to think outside of the box when you work in one – so we searched high and low for work spaces that suit the unique spirit of Think Brownstone. We found them at 201 Fayette Street in downtown Conshohocken and 3209 Zuni Street in Northwest Denver. Whenever possible we invite everyone back to our place to make the magic happen.
Bright open studios with high ceilings, natural light, unique work spaces and room to collaborate – our Think Spaces have the character and attention to architectural detail that was common at the turn of the 20th century (our buildings were built in 1890 and 1885) and is evident in the work we produce.
This is where we go beyond the confines of our computer screens – it's where we sketch, where we explore, where we discover, and where we innovate.
Come out for a visit and think with us!
- Think Brownstone, Inc.
- 201 Fayette St, 2nd Floor
- Conshohocken, PA 19428
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- Think Brownstone Denver
- 3209 Zuni St
- Denver, CO 80211
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- Call us: 800-296-9190
Copyright 2012 Think Brownstone Inc. All rights reserved