We’re tireless thinkers, tinkerers, and questioners. We get at the great ideas in your head, help to visualize them and shape them, and turn them into actionable plans that can be executed by project teams.
We thrive on addressing complex and unique business problems with a simple and repeatable process designed to ensure that delightful customer experiences are the consistent outcome of our client engagements.
We’re the glue that holds a project together, connecting the business with those responsible for realizing their vision – and we bring critical thinking and fresh ideas to the table in the process.
Whatever the challenge, we’re passionate about the needs and experiences of customers, users, and everyone else that will interact with, or be impacted by, what we design together. You read that right – we work with you, not for you.
Hi there. We’re Think Brownstone. Ready for your first Think Session?
matt pitone
experience designer
The "commando" of Think Brownstone, Matt came to us after a stint designing military system interfaces – including the physical design of mine-resistant combat vehicles. Bringing expertise in human factors, heuristics, and ergonomics to the table...he has succeeded when failure was simply not an option. Yeah, he's hardcore.
carl white
co-founder & president
The "mayor" of Think Brownstone, Carl is likely to be the first person with which you have a passionate discussion about the possibilities of our work – no topic being off-limits on that road to better experience. A seasoned design executive who thrives on keeping his hands dirty, Carl ensures needs are met and exceeded.
brian mcintire
co-founder & creative director
The "craftsman" of Think Brownstone, Brian's hands-on approach to experience design and his attention to every detail of the visual aesthetic is what makes our work classic and enduring. Sit in on one of his rapid-prototyping sessions to experience the thrill of quickly turning abstract ideas into concrete design blueprints.
russ starke
vice president, experience design
The "foreman" of Think Brownstone, Russ has made it his life's work to rid the world of poorly designed experiences. He has a proven ability to make the complex simple, and has worked with some of industry's top thinkers to articulate vision and turn it into action. Applying the best tenets from his various past lives, he channels passion and broad experience into well-rounded and creative designs.
danielle malloy
strategy director
The "mapmaker" of Think Brownstone, Danielle knows how to cleverly interpret trends and research while filtering out the noise that can blow you off course. Careful not to mimic knee-jerk reactions because “everyone else is doing it”, she digs deeper to identify true measures of success and craft the best approach to achieve them. Always a step ahead, you might want to invest in some new sneakers to keep up!
phil charron
experience design director
The "professor" of Think Brownstone, Phil will rationalize designs and processes against industry standards and practices - and stretch beyond those ideas when it's time to innovate. A founding father of some of the industry's most pioneering multimedia solutions (who rarely takes credit for it), anything that gets Phil's seal of approval is going to knock some socks off.
greg greiner
interface developer
The "mechanic" of Think Brownstone, Greg works with the rest of the team to validate designs with working prototypes and fit out our Build Kits with all of the nuts and bolts. His background and insight provides a baseline for what is technically possible, and his inventive spirit frequently pushes us beyond those barriers.
amanda olivio
designer
The "detective" of Think Brownstone, Amanda keeps us honest with her common-sense approach to experience design. With a firm grasp of foundational design principles she can be counted on to keep project teams on track through the most dizzying of design challenges. An SEO expert, "AO" just gets it when it comes to making it work on the web.
michael colibraro
experience designer
The "scout" of Think Brownstone, Michael spends his time on the front lines of information sciences and technology – bringing back research and experiences and channeling them into designs that are both current and classic. Send him off with a high level concept or idea and when he returns, expect to be convinced.
mike pitone
experience design director
The "double agent" of Think Brownstone, Mike is an equally skilled artist and engineer – resulting in a uniquely holistic view of design challenges. His ability to balance aesthetics with technology consistently produces interactions that are useful, usable, and desirable. When it's time for some serious creative espionage, you want Mike answering the red phone.
brad sukala
experience designer
The "surveyor" of Think Brownstone, Brad's background is in Organizational Communications, Learning, and Design. Add project management chops, a dash of healthy skepticism, and a solution-oriented outlook and you've got someone who knows how to balance design objectives with business needs. Always on the lookout for ways to "do it better", Brad helps us stay a head above the rest.
We’re an experience design consultancy – our clients’ customers and business models are demanding increasingly sophisticated ways of interacting, and we’re being asked to help architect the total experience from the ground up.
Our versatile, skilled team works with your organization to generate ideas and craft solutions that integrate people, technology and business goals. We can start from scratch alongside you on a new project or put a critical eye on something that just doesn’t seem to be working as well as it should.
Whether it’s a better front end for an application, a more efficient workflow or taxonomy, a more intuitive floor plan, a shift in the value proposition, or an infographic that depicts a complex process in an insightful way – we help you design satisfying experiences for your customers at all interaction points.
Why? Put simply, in a world that’s increasingly “social” – from blogs to tweets to emails – people are talking to one another about their experiences with companies – good and bad. Companies that provide customer experiences that are consistently positive – even a little fun – are the ones that will succeed in today’s very competitive marketplace.
Great experience design isn’t an accident. Think Brownstone.
Members of the award-winning Think Brownstone team have been leading the way in the field of experience design since before there was a name for it. From some of the first-ever e-commerce applications to today's complex enterprise-wide information systems; from offline business process improvements to cutting-edge social networking technologies; from advanced multimedia presentations to global training initiatives: the Think Brownstone team has been there, done that.
It’s harder to think outside of the box when you work in one – so we searched high and low for a space that suited the unique spirit of Think Brownstone. We found it at 201 Fayette Street in downtown Conshohocken, and whenever possible we invite everyone back to our place to make the magic happen.
A bright open space with high ceilings, natural light, unique work spaces and room to collaborate – our Think Space has the character and attention to architectural detail that was common at the turn of the (last) century (our building was built in 1890) and is evident in the work we produce.
This is where we go beyond the confines of 1024×768 – it’s where we sketch, where we explore, where we discover, and where we innovate.
Come out for a visit and think with us!
- Think Brownstone, Inc.
- 201 Fayette Street, Second Floor
- Conshohocken, PA 19428 USA
- 800-296-9190
- Google Map
Copyright 2010 Think Brownstone Inc. All rights reserved