Look back over your entire career and think about the best, brightest, and most savvy people you've worked with. They were dynamic, innovative, and colorful, and the thought of them sitting in a cubicle all day just seemed like a tragic waste of potential.
Wouldn't it be cool to get them all together and start something NEW? With a team like that you'd be unstoppable right? You'd be able to do amazing things that had never been done before and everyone's unique experiences and backgrounds and ideas would be assets rather than liabilities and your creations would be bastions of intuitiveness and good design and people experiencing them would jump for joy and shout "Hooray, this works! And it makes perfect sense to me!" and work would feel a whole lot less like w...o...r...k and clients would love you for your MINDS as well as your good looks and would do little happy dances while chanting about ROI and other acronyms and you'd look to the sky and say "Yes, THIS is how it's supposed to be!", right? RIGHT?
Yeah, we thought so too... so we went ahead and did it. Hi there. We're Think Brownstone. Ready for your first Think Session?
The Think Brownstone team talks about designing better customer experiences in the same wildly excited way that Jack Kerouac writes about driving back and forth across the United States. Hand gestures and sound effects abound, and you get the feeling that it's taking every ounce of self-control to prevent them from jumping up and down. This is a group of uniquely talented and passionate people. Click the photo or dots above to meet members of our team.
carl white
co-founder & president
The "mayor" of Think Brownstone, Carl is likely to be the first person with which you have a passionate discussion about the possibilities of our work – no topic being off-limits on that road to better experience. A seasoned design executive who thrives on keeping his hands dirty, Carl ensures needs are met and exceeded.
brian mcintire
co-founder & creative director
The "craftsman" of Think Brownstone, Brian's hands-on approach to experience design and his attention to every detail of the visual aesthetic is what makes our work classic and enduring. Sit in on one of his rapid-prototyping sessions to experience the thrill of quickly turning abstract ideas into concrete design blueprints.
russ starke
experience design director
The "foreman" of Think Brownstone, Russ has made it his life's work to rid the world of poorly designed experiences. He has a proven ability to make the complex simple, and has worked with some of industry's top thinkers to articulate vision and turn it into action. Applying the best tenets from his various past lives, he channels passion and broad experience into well-rounded and creative designs.
phil charron
experience design director
The "professor" of Think Brownstone, Phil will rationalize designs and processes against industry standards and practices - and stretch beyond those ideas when it's time to innovate. A founding father of some of the industry's most pioneering multimedia solutions (who rarely takes credit for it), anything that gets Phil's seal of approval is going to knock some socks off.
jasmine patel
designer
The "secret agent" of Think Brownstone, Jasmine is an early adopter of new technologies and keeps a much-needed eye on the trade rags to help designs stay a few steps ahead of the churn. Her unique approach ensures we've got all perspectives covered.
greg greiner
interface developer
The "mechanic" of Think Brownstone, Greg works with the rest of the team to validate designs with working prototypes and fit out our Build Kits with all of the nuts and bolts. His background and insight provides a baseline for what is technically possible, and his inventive spirit frequently pushes us beyond those barriers.
graham knight
project manager
The "chess master" of Think Brownstone, Graham arrives on the scene when it's time to haul out the big guns. On larger scale projects, he's the one we bring in to keep everything on track; often managing our teams as well as being asked to drive client teams. Project Manager by day and Speed Racer by night, Graham has a knack for keeping things interesting.
amanda olivio
designer
The "detective" of Think Brownstone, Amanda keeps us honest with her common-sense approach to experience design. With a firm grasp of foundational design principles she can be counted on to keep project teams on track through the most dizzying of design challenges. An SEO expert, "AO" just gets it when it comes to making it work on the web.
rashi bansal
quality assurance specialist
The "critical eye" of Think Brownstone, Rashi makes sure we're dotting our I's and crossing our T's – literally. Her attention to detail makes her a super editor, a world-class quality assurance specialist, and the perfect complement to a team full of free-range creatives.
These days, as technology becomes more ubiquitous and functionality is consolidated, experience design is more important than ever before. We've all encountered the frustration that results from poor design – that feeling like we're at the mercy of someone or something behind the curtain that has no regard for our preferences, work styles, or methods of interpreting and synthesizing information.
Enter Think Brownstone. We are architects of experience. Our Think Sessions help articulate your vision and clarify your design objectives. Our Experience Design Process keeps you involved through each important project milestone. Our Build Kits contain the blueprints for intuitive, enjoyable, expectation-exceeding experiences for your customers. We can start from scratch alongside you or put a critical eye on something that just doesn't seem to be working as well as it should. Our work is built upon the principles of information architecture, instructional design, human factors, visual design, user interface design, and informational multimedia. Of course we have degrees and other nifty documents to back it all up (not to mention oodles of professional experience), but our emphasis is on practical application of theory – not pontification. We're just as informed by our own daily experiences as global citizens, and by our constant motivation to "fix" things that could simply be done better.
Great experience design isn't an accident. Think Brownstone.
Members of the award-winning Think Brownstone team have been leading the way in the field of experience design since before there was a name for it. From some of the first-ever e-commerce applications to today's complex enterprise-wide information systems; from offline business process improvements to cutting-edge social networking technologies; from advanced multimedia presentations to global training initiatives: the Think Brownstone team has been there, done that.
When we started looking for a place to hang our hats we knew that a typical office with low ceilings, beige cubicles, and windows that couldn't be opened just wasn't going to cut it. After all, we were never looking for Office Space – we were looking for Think Space.
We went into our search with a list of what would be critical to achieve our vision for Think Brownstone: a bright open space with high ceilings, natural light, unique work space and room to collaborate - an inviting and energizing environment where clients and colleagues alike would just want to come hang out and think with us. We wanted to be in a space with the character and attention to architectural detail that was common at the turn of the (last) century (our building was built in 1890). We also wanted to be somewhere that was convenient for people in the city (Philadelphia), in the surrounding suburbs, and for those traveling from afar. We wanted to be part of a community. On main street. In the thick of it.
Potential spaces that couldn't keep up with those demands were swiftly crossed off of our list. Then we walked into 201 Fayette Street in downtown Conshohocken (upstairs from what Russ claims is the best chicken parm sandwich this side of NYC, at Tony & Joe's), jammed a flag in the floor and claimed it for Think Brownstone. We have since given the space a complete makeover, and are now proud residents of "Conshy".
- Think Brownstone, Inc.
- 201 Fayette Street, Second Floor
- Conshohocken, PA 19428 USA
- 800-296-9190
- Google Map
Copyright 2008 Think Brownstone Inc. All rights reserved