ENVISIONING THe FUTURE OF ONLINE PUBLIC MEDIA
NewsWorks received a grant from the Knight Foundation to partner with several consultants and agencies with different approaches and competencies to explore new ways to achieve their goals. We were selected as one of these partners to help research and cast the vision for a new model for the future of online public media. Read more
WEBSITE DESIGN & DEVELOPMENT
Citadel approached us to help them translate their in-person service into an equally exceptional online experience by redesigning their marketing website and developing an accompanying Digital Engagement Plan. Our challenge: How do we send the lollipop and smile from the drive-through teller to your laptop or smart phone? Read more
APPLICATION UI DESIGN
iPipeline’s revolutionary business applications enable carriers, distributors and financial professionals to market, sell and process insurance policies online, but nearly all of their 8 product lines and more than 30 products had a different user interface design, taxonomy, and information architecture. It was time to establish a unified UI. Read more
- Business Stakeholder Research
- Customer/User Research
- Competitive Research & Analysis
- Content Strategy
- User Experience Auditing
- Customer Touchpoint Analysis
- Customer Engagement Strategy
- Product Design Strategy
- Business Application Design
- Web Application & Website Design
- Mobile & Tablet App Design
- Brand Design and Advancement
- Data Visualization
- Content Design
- Business Process Design
- Learning Experience Design
- Human Interaction Design
- User Interface Development
- Requirements Documentation
- Web App & Website Development
- Mobile & Tablet Development
- Content Management System (CMS) Development
- Analytics & Measurement
- Design Thinking Workshops
Carl and Brian founded Think Brownstone in 2007 with the idea that great software products start with careful research and evidence-based user experience (UX) design. At Think Brownstone, we believe that products built on this solid foundation will delight users and drive business success. We’re an energetic, growing company equipped to help you tackle just about any design challenge. Let’s get to it.
chief executive officer &
The “mayor” of Think Brownstone, Carl is likely to be the first person with which you have a passionate discussion about the possibilities of our work – no topic being off-limits on that road to better experience. A seasoned design executive and practitioner, Carl ensures needs are met and exceeded.
chief design officer &
The “craftsman” of Think Brownstone, Brian’s hands-on approach to experience design and his attention to every detail of the aesthetic sets the bar for all of our deliverables. He challenges the team to innovate while also employing techniques that ensure our work is classic and enduring.
executive vice president
The “foreman” of Think Brownstone, Russ channels passion and broad experience to articulate vision and turn
it into action. His goal is to rid the world of poorly designed experiences one project at a time – using authenticity, empathy, and a keen ability to make the complex simple.
vice president, client engagement
The “pathfinder” of Think Brownstone, Dave leads our sales and marketing efforts – leveraging extensive consulting experience to shape engagements and help set direction. His passion is working with clients to successfully address business challenges while maximizing value for the investment.
Vice President, Experience Design
The “professor” of Think Brownstone, Phil holds designs and processes up to industry standards and best practices – and has a knack for figuring out how to go above and beyond. With a proven track record of client satisfaction and organizational leadership, Phil simply “gets it.”
Vice President, Experience Design
The “off-roader” of Think Brownstone, Kristen is an emerging thought leader in the field of Learning Design with a proven ability to avoid the well-worn ruts of the less imaginative. Residing at the intersection of learning theory, technology, and experience design, she’s always a lap or two ahead.
Vice President, Operations
The “conductor” of Think Brownstone, Bruce sets our operational tempo (he likes it at a lively allegro) and ensures everyone is working in perfect harmony. This requires smart, flexible, and continuously fine-tuned processes for communication, efficiency, collaboration and quality—Bruce’s specialty.
The “surveyor” of Think Brownstone, Brad’s background is in Organizational Communications, Learning, and Design. Add project management chops, a dash of healthy skepticism, and a solution-oriented outlook and you’ve got an expert at balancing design objectives with business needs.
senior experience designer
The “scout” of Think Brownstone, Mike spends his time on the front lines of information sciences and technology – bringing back research and experiences that inform designs that are both current and classic. Send him off with a high level concept or idea and when he returns, expect to be convinced.
The “detective” of Think Brownstone, Amanda is our resident SEO and analytics expert and an operations dynamo to boot. With a firm grasp of foundational design principles, she can be counted on to keep complex projects on track and knows what it takes to make things work on the web.
The “sounding board” of Think Brownstone, Dan augments top-notch visual design skills with expansive knowledge of experience design and some “armchair psychology” thrown in for good measure. Known for sage insights, there’s a reason why you’ll quickly find yourself asking “what do you think, Dan?”
The “antipodean” of Think Brownstone, Gareth brings industrial design and mechanical engineering know-how to his physical and digital creations – skills he originally honed in his native Australia. Bringing unique insight to interface and information design, projects are simply better with him on board.
senior experience designer
The “surfer” of Think Brownstone (in both the literal and metaphorical sense), Chad has a ravenous appetite for inspiration – synthesizing the latest design trends and insight from prior experiences into beautiful aesthetics and experiences that are both cutting edge and classic.
The “tactician” of Think Brownstone, Jen helps us keep the logistics behind the scenes as elegant and user-friendly as our design work. She’s well versed in the science of program management but knows that when it comes to game-changing experience design projects, it’s just as much an art.
The “referee” of Think Brownstone, Eva requires being completely convinced before she gives the “go-ahead” — which is exactly what you want in requirements validation, web publishing, and XML troubleshooting. Tinkering around under the hood, Eva cleans up the micro so that the macro sparkles.
The “scrutinizer” of Think Brownstone, Kellie is technically an editor/analyst but we like to think of her more as a professional nit-picker. With over 15 years of web development experience, nobody is better when it comes to applying a detailed style guide across a complex body of work.
The “instigator” of Think Brownstone, Allison is a cross-functional dynamo – all about taking the reins to drive programs from concept to deployment, and getting things done. A proactive, hands-on leader and problem solver, she savors the big challenges and opportunities.
SENIOR EXPERIENCE DESIGNER
The “coach” of Think Brownstone, Kristina’s approach to design and project leadership builds upon her experience with change management and analysis, giving her unique and valuable perspective. She’s got training and education in the blood, with a history of taking ideas through to implementation.
SENIOR UI DEVELOPER
The “mechanic” of Think Brownstone, Greg works with the rest of the team to validate designs with working prototypes and fit out our Build Kits with all of the nuts and bolts. His background and insight provides a baseline for what is technically possible, and his inventive spirit frequently pushes us beyond those barriers.
The “mad scientist” of Think Brownstone, Kimberly is constantly experimenting with both hardware and code to test the limits of what’s possible today and to anticipate what's on the horizon. When it comes to execution, she’s laser-focused on delivering technology solutions that last.
The “trailblazer” of Think Brownstone, Anthony’s penchant for living in different locales and pushing himself to the limit on the slopes & trails is the perfect analog for how he designs: thirsting for the challenge, drawing from broad experience to find the solution, and executing elegantly.
The “logician” of Think Brownstone, Jessica is an analytical thinker who enjoys taking things apart, seeing how they work, and putting them back together again. A mathematician as well as a student of the arts, she’s that unique designer who is equally potent on the front-end and back-end.
CONSHOHOCKEN STUDIO MANAGER
The “fireball” of Think Brownstone, Nora is that blur you see zipping around the office making sure nothing falls through the cracks. Managing the day-to-day specifics for a bustling office and also helping out on projects where she can, few people wear as many hats (and can fill as many gaps) as Nora!
The “adventurer” of Think Brownstone, Brian rides the bleeding edge of technology with a special love for process & workflow optimization. Living in the space between humans and computers, he rarely does the same thing twice; there’s always a better way. He’s a designer, dreamer, customizer and optimizer all rolled into one.
We searched high and low for Think Spaces that suit the unique spirit of Think Brownstone. We found them at 201 Fayette Street in downtown Conshohocken PA (just outside Philly) and 3209 Zuni Street in Northwest Denver CO – restored historical spaces with lots of charm and character. This is where we (and you) write on the walls, envision solutions, and dream out loud. Come out for a visit and think with us.
A couple of days ago, I attended the Defining UX event presented by PhillyCHI at Philadelphia University. It was great—five talented UX professionals talked about User Experience Design and then... Read more
Designers and product managers should be obsessed with observing how their communities use their products. They should be fascinated with the differences between what they intended to design and what... Read more
At Think Brownstone, when we go to conferences we do sketchnotes. This has become a fun tradition for us, and we keep doing it because: It forces us to pay... Read more